Module 1:
Overview of Coordinated Services Teams
Role of a Service Coordinator
Module 2:
Referral, Screening and Enrollment
Engagement Phase: Building Trusting Relationships
Child and Family Team Development
Assessment Summary of Strengths and Needs
Module 2 Tools:
Pre-Referral Checklist
Sample Referral Form (Includes Sample Interagency Release of Information Form)
Sample Contents for Family Orientation & Enrollment Packets
Team Member Selection Checklist
Assessment Summary (Word Doc) (Please use this version of the Assessment Summary if you are not a certified CANS rater)
Assessment Summary (PDF)
NEW!!! Assessment Summary with CANS Items Incorporated (This version of the Assessment Summary is for use by certified CANS raters)
Module 3:
Preparing for the Team Meeting
Initial Team Meetings
Plan of Care Development
Crisis Response Planning
Module 3 Tools:
Team Meeting Note Template
Example - Team Meeting Notes
Interagency Release of Information
Team Overview Handout
Rights and Responsibilies of Team Members
Example - Completed Plan of Care page
Team Process Review Summary
Sample Crisis Response Plan
Plan of Care Form (Word doc)
Plan of Care Form (PDF)
Module 4:
Plan Implementation and Review
Data Collection: Quarterly Reports
Conflict and Conflict Management
Evaluating the Child and Family Team Process
Module 4 Tools:
Sample Team Flex Fund & Revolving Loan Request Form
Sample Conflict Resolution Policy & Form
Family Team Meeting Review
Team Evaluation for Youth
Team Evaluation for Parents
Module 5:
The Team Transition Process
Module 5 Tools:
Family Closure Survey
Team Member Closure Survey
Youth Closure Survey
Section 1: Introduction (Table of Contents and Purpose of the Handbook)
Section 2: Overview of WCSOC (Definition of CSOC; History in Wisconsin; Core Values; Rights & Responsibilities; Process Overview; Project and Service Coordinator Job Descriptions)
Section 3: Working with Participants as Partners (Information on Building Relationships with Participants)
Section 4: Referral & Enrollment (Pre-Referral Checklist; Referral Form; Interagency Release of Information Form; Screening & Enrollment information)
Section 5: Before the First Team Meeting (Checklist for Service Coordinators; Team Member Selection Checklist; Information on Team Member Orientation)
Section 6: First Team Meeting (Explanation of First Team Meeting Activities, including: Team Overview, Team Rules, and Roles Strengths & Goals Exercise; Explanation of Flexible Funding; Sample Conflict Resolution Policy; Team Meeting Note Template)
Section 7: Team Involvement Level 1 (Information on the Summary of Strengths & Needs Assessment, CAFAS, Plan of Care, and Crisis Response Planning)
Section 8: Team Involvement Level 2 (Plan Implementation & Monitoring; Quarterly Reports; Team Conflict & Conflict Resolution)
Section 9: Team Involvement Levels 3 & 4 (Transition; Closure; Last Team Meetings)
Section 10: The Coordinating Committee (Overview of Responsibilities; Sample Handbook Table of Contents; Sample Meeting Agenda)
Appendix:
Appendix Table of Contents
Client Expense Loan
Plan of Care
Summary of Strengths and Needs Word Doc
PDF
Section 1: Introduction (Table of Contents and Purpose of the Handbook)
Section 2: Membership & Expansion (Suggested Membership; Parent Membership; Roles & Responsibilities)
Section 3: Policies & Procedures (Interagency Service Agreement; Procedures for: Referral, Screening, and Conflict Resolution; Project & Service Coordinator Job Descriptions)
Section 4: Sustainability (System Change and Process Sustainability)
Section 5: Monitoring & Evaluation (Service Provider Evaluation; Team Closure Surveys; Annual System of Care Review; State Annual Report; Family Satisfaction Survey)
Appendix:
Appendix Table of Contents
2003 Collaborative Systems of Care Annual Report
Annual System of Care Review
Service Provider Survey
State Family Satisfaction Survey
Sample Coordinating Committee Meeting Agenda
Sample Project Enrollment Report
CST Legislation: Wisconsin Act 334
Introduction:
Forward
Table of Contents
Section 1:
Core Values
Summary of Steps for Developing a Collaborative System of Care
CST Team Process Overview
Section 2:
Coordinating Committee Overview
Initiative Coordinator Job Description
Suggested Orientation Activties for Initiative Coordinators
Service Coordinator Job Description
Service Coordination Resources: A Guide for Coordinating Committee Discussion
Section 3:
CST Training & Technical Assistance Services
Statewide and Regional Project Director Meetings
CSOC Resource Website and Wisconsin Family Ties Info
Section 4:
Evaluation Tool Guidelines
Annual System of Care Review
Work Plan and Work Plan Completion Guide
Budget Request for Upcoming Budget Year
Guide for Meeting Site Contribution Requirements
Section 5:
A Guide to Finanical Sustainability of Collaborative Systems of Care for Counties
Guide for Developing a Sustainability Plan and Presentation
Guide for Working with Hospitals and Residential Care Centers
A Guide to Finanical Sustainability of Collaborative Systems of Care for Counties
DRAFT - A Guide to Finanical Sustainability of Collaborative Systems of Care for Tribes